This clause describes what work you're actually supposed to do, but uses unclear language like "as needed" or "reasonable efforts" without defining what those mean. This matters because if a dispute arises, a court will have to guess what you promised—and courts often interpret vague terms against the person who wrote them (a principle called "contra proferentem" in contract law). For example, if you agree to provide "marketing support" without specifying hours, channels, or deliverables, your client might later claim you owe them a full social media campaign. Vague scope is the #1 cause of scope creep, where work keeps expanding beyond what you actually agreed to do.
Ask for a detailed list of specific deliverables, timelines, and exclusions (what you're NOT doing). Use numbers and examples: "3 social media posts per week" instead of "regular social media support." If the other party resists detail, that's a red flag—they may be planning to demand more later. ---
Frequently Asked Questions
What does this clause mean in simple terms?
This clause describes what work you're actually supposed to do, but uses unclear language like "as needed" or "reasonable efforts" without defining what those mean.
Why should I care about this clause?
This matters because if a dispute arises, a court will have to guess what you promised—and courts often interpret vague terms against the person who wrote them (a principle called "contra proferentem" in contract law).
What are my options?
For example, if you agree to provide "marketing support" without specifying hours, channels, or deliverables, your client might later claim you owe them a full social media campaign.
How does this affect small businesses?
Vague scope is the #1 cause of scope creep, where work keeps expanding beyond what you actually agreed to do.