This clause describes the format and method the company will use to give you your personal data if you ask for it. Under UK and EU law (GDPR), you have a legal right to receive your data in a structured, commonly-used format—like a CSV file or PDF—that you can easily move to another company. This matters because without this clause, a company could give you data in an unusable format (like a photo of a printout) and technically comply with the law. The clause protects your practical ability to switch providers or back up your information.
Check that the clause specifies common formats like CSV, JSON, or PDF rather than vague language like "any reasonable format." Ask for a specific timeframe (the law requires 30 days) and confirm whether the company will charge a fee—they shouldn't for the first request per year. If the clause says they'll only provide data "upon request," that's standard, but push back if it suggests they can delay beyond 30 days. ---
Frequently Asked Questions
What does this clause mean in simple terms?
This clause describes the format and method the company will use to give you your personal data if you ask for it.
Why should I care about this clause?
Under UK and EU law (GDPR), you have a legal right to receive your data in a structured, commonly-used format—like a CSV file or PDF—that you can easily move to another company.
What are my options?
This matters because without this clause, a company could give you data in an unusable format (like a photo of a printout) and technically comply with the law.
How does this affect small businesses?
The clause protects your practical ability to switch providers or back up your information.